Policies

  • Exchanges / Refunds: If you are not completely satisfied or have any negative reactions to my products for any reason, you may return your item for a full refund or exchange of equal value (if the replacement item is a lesser value, a refund will be issued for the difference).
    • Shipping costs are your responsibility, and are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
    • Please note that sale items cannot be exchanged or refunded.
  • Refunds: Once your returned item is received, you will be refunded the full price of the item within 24 hours.  I am not responsible for delays in bank processing as a result of bank guidelines or holidays.
  • Returns: To return an item, please mail it to the following address: Pandora’s Products, 978 Eastern Ave, Holden, ME 04429.
  • Shipping:  At this time, all items are shipped USPS only via Priority mail, which takes 2-4 days to be received.  If you are a wholesaler or distributor that requires UPS shipping services, please email me, to place your order.
  • Ordering: You can shop 24 hours a day on our online system! All orders are securely placed through PayPal.
  • Cancellations: At this time, orders cannot be canceled, once it has been placed.  If you change your mind after your order has been placed, you may return the *unopened* parcel.  Once it is received and the contents have been verified, a full refund will be issued, less shipping fees.
  • Shipping cut-off times: All orders placed before 3:00 pm Eastern Time are typically processed and shipped within 2 business days or less, excluding major holidays and weekends, which may delay the process 1 business day.*  Purchases made after 3 p.m. on Friday will be shipped on Monday or the next business day (if Monday is a holiday).  *Large bulk orders may also be delayed, depending on the size of the order.
  • Damaged or Defective Products: I am not responsible for items damaged or lost, due to shipping merchants.  However, if items were not packed correctly, were damaged or defective due to my negligence, I will gladly refund the item(s).  Products may be returned after contacting alicia@pandorasproducts.net with photo images of the damaged or defective product(s).
  • Contact Us: If you have any questions on how to return your item, regarding our Return Policy, practices, or your use of our sites or applications, please contact us directly at alicia@pandorasproducts.net
  • FDA Disclaimer: The products and statements made on this website have not been evaluated by the FDA, and are not intended to diagnose, treat, cure, or prevent disease. All information provided on this website, or any information contained on or in any product label or packaging, is for informational purposes only and is not intended as a substitute for advice from your physician or other healthcare professional. The information on this website should not be used for diagnosis or treatment of any health problem. Always consult with a healthcare professional before starting any new vitamins, supplements, diet, or exercise program, before taking any medication, or if you have, or suspect you might have, a health problem.